Privacy Policy
This Privacy Policy applies to certain information, as defined below, that Tianjin HC Hardware Products Co., Ltd., and its affiliates ("Haierc," "our," "we" or "us") collects through our websites, products, and applications (the "Services").
Your privacy is important to us. Please read this privacy policy to learn about the information that haierc collects from you and how haierc uses that information.
By using the services you consent to the collection, use, and transfer of your information as described in this privacy policy. If you do not agree with any part of this privacy policy, then please do not use the services.
What information do we collect?
Information Provided by Users
Your Account information: You provide your email, or log in for a third-party account (like Facebook), to create an online or application account ("Account") or subscribe to our communications. If you refuse to provide such information, you may not be able to use the Services properly. When creating your Account, you may be asked to enter certain information, such as: your name, address, telephone number and email address.
Customer Support: When you contact us, you can provide us with information about your use of the Services, including information about the Haierc products ("Products") that you own and contact details, so that we can provide customer support. For example, you can send an email to Customer Support that contains information about our product and other issues.
Product Usage Information
Product monitoring: We collect information about how you set up and use our Products, such as: functions used; operations performed; time, frequency, and duration of your activities within the Services, and any unique identifiers associated with your Product.
Other Automatically Collected Information
Server logs: A server log is a list of the activities that a server performs. Haierc’s servers automatically collect and store in server logs certain information, such as: your IP addresses, browser type, browser language, the date and time of your request, referral URL, and certain cookies that identify your browser or Account.
Cookies: Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the "lifetime" of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier.
Our Services use the following cookies:
Strictly necessary cookies: which are required for the operation of the Services. Without them, for example, you would not be able to use your Account.
Analytical/performance cookies: which allow Haierc to recognize and count the number of visitors, learn how visitors navigate the Services, and improve the Services.
Functionality cookies: which Haierc uses to recognize you when you return to the Services.
Analytics services: Haierc also uses analytics services, such as Google Analytics, to collect and analyze your information. Generally analytics services do not identify individual users. Many analytics services allow you to opt out of data collection. For example, to learn more about Google Analytics practices and to opt out, visit www.google.com/settings/ads or by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
Do Not Track Disclosure
Unless legally required, we do not commit to honoring "Do Not Track" signals in your browser because honoring it would prevent much of the tracking and disclosures described in this Privacy Policy.
Third-Party Information
We collect and use information obtained from Facebook, Google, Linkedin and other accounts you use to login to the Services ("Third-Party Accounts"), such as: your name, your user name, your email address and other details you may have on your Third-Party Account profile. We do not have access to your Third-Party Account passwords.
Children's and Minors' Privacy
About the protection of juveniles' personal information. The company attaches great importance to the protection of juveniles' personal information. If you are a juvenile under the age of 16 (according to the legal requirements of EU member states, the minimum age must not be less than 13 years old), you must obtain written consent from your parent or legal guardian before using this product and service. This product and service will protect the personal information of juveniles in accordance with the relevant EU laws and regulations.
The Services are not directed to or intended for use by minors. Consistent with the requirements of applicable law, if we learn that we have received any information directly from a minor, we will take steps to delete or destroy that information.
you may request removal by contacting us at: info@haierc.com. When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it.
Can you withdraw your consent to our collection and/or use of information?
You may withdraw your consent to collect, use, and/or disclose your personally identifiable information held or controlled by us by submitting a request to info@haierc.com or following the below directions on deleting your Account. Based on the extent to which you withdraw your consent, the functionality of your Account, Products, and Services may be effected, including loss of access or use of your Account, Products, and/or Services.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To send periodic emails: The email address you provide for order processing or for your Account may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related Product or Services information, including sending you updates to our terms and policies and other important messages from time to time. We may also send you marketing and promotional communications we believe might be relevant to your interests.
Our service: We operate and provide services, including providing customer support and improving, repairing, and customizing the Services. We use your information to understand how people use and to evaluate and improve the Services. Furthermore, we use your information to research, develop, and test new services, Products, and features, as well as perform troubleshooting activities. We also use your information to respond to you when you contact us. We use cookies to operate, provide, improve, understand, and customize the Services.
Security and privacy: We use your information to verify Account details and activity. We also use your information to promote the security and privacy of the Services, such as investigating suspicious activities or violations of our terms.
